Customer Operations

"From the first day at Greenstone, I was blown away by the culture and how warm and friendly everyone is. I also love that Greenstone is agile and always looking for new ways to help service our customers better."

"What I love most about working at Greenstone is that I come to work every day and am always happy to be here. It’s not often you find a workplace that is so supportive, encouraging and positive."

"Firstly, you will be set up to never fail, you will be welcome to the department with open arms and know you have the support of your colleagues to help you be your best. Every day is different, and you learn so much along the way. You will end your day on a high knowing you have helped your customers and contributed to the business success."

"Our role is to assist our customers with their insurance needs. We take our customers through a journey starting with understanding why they are looking into a particular insurance and supporting them through the process of explaining the features and benefits of the policy and making the process of organising the cover simple and enjoyable."

"They need be able to demonstrate a level of professional friendliness, an ability to be empathic and have good listening skills and a need to be curious. Being in a small team, flexibility is also very important."